At Investogainer Research, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, share, and protect your personal information in accordance with industry best practices and SEBI compliance standards.

1. Information We Collect

We may collect and process the following types of information from you:

1. Personal Identification Information

• Full Name
• Contact Number
• Email Address
• Residential Address
• PAN / Aadhaar / KYC details (if required for compliance)

1. Payment & Transaction Information

• Billing information (only through secure third-party gateways)
• UPI IDs, Credit/Debit card data (not stored by us)
• Order/transaction history

1. Usage and Technical Information

• Device type, operating system, browser details
• IP address and location
• Page visits, session duration, and behavior analytics
• WhatsApp and Telegram interaction logs (for service delivery only)

2. How We Use Your Information

We use your information to:

• Deliver customized stock market research and recommendations
• Contact you for support or clarification of services
• Manage and process payments securely
• Maintain internal records for compliance and audits
• Improve user experience through analytics and feedback
• Ensure safety, security, and integrity of our platform
• Fulfill legal and regulatory requirements

3. Legal Basis for Processing (as per Indian Laws & SEBI Guidelines)

We process your data based on:

• Your consent provided during sign-up
• Contractual necessity to provide you with research services
• Legal obligations (e.g., SEBI, tax, audit)
• Our legitimate interests in ensuring quality services and support

4. Information Sharing and Disclosure

We respect your privacy. We do not sell or rent your personal information. We may share your data with:

• Authorized third-party vendors for payment processing, CRM tools, and analytics
• SEBI and regulatory bodies when required by law
• Our legal and audit consultants for statutory obligations

All third parties are contractually obligated to protect your data and maintain confidentiality.

5. Data Protection & Security Measures

We take strong security measures to safeguard your data:

• SSL encryption and firewall protection
• Role-based access control to prevent unauthorized access
• Secure data centers and periodic audits
• No storage of sensitive card or banking information on our servers

In case of a data breach, we will notify affected users and relevant authorities within the legally stipulated time.

6. Your Rights & Choices

You have the right to:

• Request access to the data we hold about you
• Request correction, update, or deletion of personal information
• Withdraw consent (subject to legal/regulatory restrictions)
• Opt out of marketing communication at any time

You can exercise these rights by writing to us at: support@investogainerresearch.com

7. Data Retention Policy

We retain your personal information only as long as necessary:

• To provide services
• To comply with legal, tax, audit, and regulatory obligations
• For a reasonable period to resolve disputes and enforce agreements

8. Cookies and Tracking Technologies

We use cookies to enhance your website experience. These cookies may track your browsing behavior, preferences, and session details. You may choose to disable cookies via your browser settings.

9. Third-Party Links

Our website or WhatsApp messages may contain links to third-party websites or platforms. We are not responsible for the privacy practices of such platforms. Users are advised to review their respective privacy policies.

10. Children’s Privacy

Investogainer Research does not knowingly collect or solicit data from individuals under the age of 18. If such information is found to be collected inadvertently, it will be deleted immediately.

11. Updates to This Policy

We may periodically update this Privacy Policy. All changes will be posted on our website with the updated date. Users are encouraged to review the policy regularly.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Investogainer Research
Deepak Pal (Proprietor)
SEBI Registered Research Analyst: INH000012856
BSE Enlisted: Code 5845
📞 Phone: +91-9009099805
📧 Email: support@investogainerresearch.com
🌐 Website: www.investogainerresearch.com