Complaint
COMPLAINT DATA TO BE DISPLAYED BY RAs
Formats for investors complaints data to be disclosed monthly by RAs on their website/mobile
application:
30 June 2025
|
Sr. No.
|
Received from
|
Pending at the end of last month
|
Received
|
Resolved *
|
Total Pending #
|
Pending complaints > 3months
|
Average Resolution
|
|---|---|---|---|---|---|---|---|
|
1
|
Directly from
Investors
|
0
|
0
|
0
|
0
|
0
|
N.A.
|
|
2
|
SEBI
(SCORES)
|
0
|
0
|
0
|
0
|
0
|
N.A.
|
|
3
|
Other
Sources (if
any)
|
0
|
0
|
0
|
0
|
0
|
N.A.
|
|
|
Grand Total
|
0
|
0
|
0
|
0
|
0
|
N.A.
|
Number of complaints received during month against the RA due to impersonation by
some other entity:
Note:
In case of any complaints received against the RA due to impersonation of the RA by some other entity, the RA may adjust the number of such complaints from total number of received/resolved complaints while preparing the above table. Further, RA must close such impersonation related complaints after following the due process as specified by SEBI/ RAASB.
* Inclusive of complaints of previous months resolved in the current month. # Inclusive of complaints pending as on the last day of the month. ^ Average Resolution time is the sum total of time taken to resolve each complaint, in days, in the current month divided by total number of complaints resolved in the current month.
Trend of monthly disposal of complaints
|
Sr. No.
|
Month
|
Carried forward from previous month
|
Received
|
Resolved *
|
Pending #
|
|---|---|---|---|---|---|
|
1
|
September 2023
|
0
|
0
|
0
|
0
|
|
2
|
October 2023
|
0
|
0
|
0
|
0
|
|
3
|
November 2023
|
0
|
0
|
0
|
0
|
|
4
|
December 2023
|
0
|
0
|
0
|
0
|
|
5
|
January 2024
|
0
|
0
|
0
|
0
|
|
6
|
February 2024
|
0
|
0
|
0
|
0
|
|
7
|
March 2024
|
0
|
0
|
0
|
0
|
|
8
|
April 2024
|
0
|
0
|
0
|
0
|
|
9
|
May 2024
|
0
|
0
|
0
|
0
|
|
10
|
June 2024
|
0
|
0
|
0
|
0
|
|
11
|
July 2024
|
0
|
0
|
0
|
0
|
|
12
|
August 2024
|
0
|
0
|
0
|
0
|
|
13
|
September 2024
|
0
|
0
|
0
|
0
|
|
14
|
October 2024
|
0
|
0
|
0
|
0
|
|
15
|
November 2024
|
0
|
0
|
0
|
0
|
|
16
|
December 2024
|
0
|
0
|
0
|
0
|
|
17
|
January 2025
|
0
|
1
|
1
|
0
|
|
18
|
February 2025
|
0
|
0
|
0
|
0
|
|
19
|
March 2025
|
0
|
0
|
0
|
0
|
|
20
|
April 2025
|
0
|
0
|
0
|
0
|
|
21
|
May 2025
|
0
|
0
|
0
|
0
|
|
22
|
June 2025
|
0
|
0
|
0
|
0
|
|
|
Grand Total
|
0
|
1
|
1
|
0
|
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
|
Sr. No.
|
Year
|
Carried forward from previous year
|
Received
|
Resolved *
|
Pending #
|
|---|---|---|---|---|---|
|
1
|
2021-22
|
0
|
0
|
0
|
0
|
|
2
|
2022-23
|
0
|
0
|
0
|
0
|
|
3
|
2023-24
|
0
|
0
|
0
|
0
|
|
4
|
2024-25
|
0
|
1
|
1
|
0
|
|
|
Grand Total
|
0
|
1
|
1
|
0
|
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.
