Grievance Redressal Policy
Investogainer Research
(SEBI Registered Research Analyst – Reg. No. INH000012856)
Proprietor: Mr. Deepak Pal
🔹 Our Commitment
At Investogainer Research, we are committed to offering fair, transparent, and prompt resolution of investor grievances in line with the SEBI (Research Analyst) Regulations, 2014 and the Master Circular dated December 20, 2023. We strive to maintain the highest standards of compliance and investor protection.
Dear Investor,
In case of any grievance/complaint against the Research Analyst.
Please contact Compliance Officer-
Name: Mr. Deepak Pal
Designation: Proprietor & Compliance Officer
Email: deepakpal6364@gmail.com
Phone: +91-9098804206
We will acknowledge your complaint within 48 working hours and aim to resolve it within 7 working days.
If not satisfied with the response of the Research Analyst you can lodge your grievance with SEBI.
🔹 How to Lodge a Complaint
If you are an investor or client with a concern regarding our services, we request you to follow the process below:
Step 1: Contact Our Compliance Desk
Please reach out to our Compliance Officer with the full details of your concern:
Step 2: Escalate to SEBI (If Unresolved)
If you are not satisfied with our response or your grievance is not resolved within the given timeline, you may escalate the issue through SEBI’s official redressal platform:
SCORES Portal: https://scores.gov.in
SEBI Toll-Free Helpline:
📞 1800 22 7575 / 1800 266 7575
You may also write to any SEBI regional office.
🔹 Key Regulatory References
We follow grievance redressal mechanisms as per the following circulars:
SEBI Circular No. SEBI/HO/OIAE/IGRD/CIR/P/2023/156
“Redressal of Investor Grievances through the SEBI Complaint Redressal (SCORES) Platform and Online Dispute Resolution”
🔗 Read Here
SEBI Master Circular No. SEBI/HO/OIAE/OIAE_IAD-3/P/CIR/2023/195
“Online Resolution of Disputes in the Indian Securities Market”
🔹 Important Notes
Kindly preserve all relevant records like payment receipts, research communications, and KYC documents for reference.
We do not guarantee returns or act as a portfolio manager. Our services are strictly research-based.
Warning-
Disclaimer– Registration granted by SEBI, membership of a SEBI recognized supervisory body (BSE) and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.
Disclosure– Investments in securities market are subject to market risks, read all the related documents carefully before investing.
