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Disclaimer
Investment in securities market are subject to market risks. Read all the related documents carefully before investing | The securities quoted are for illustration only and are not recommendatory | Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors       Investment in securities market are subject to market risks. Read all the related documents carefully before investing | The securities quoted are for illustration only and are not recommendatory | Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors      
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INVESTOR PROTECTION

Grievance Redressal Policy

We are committed to fair, transparent, and prompt resolution of all investor grievances in line with SEBI regulations.

Our Commitment to Investors

At Investogainer Research, we are committed to offering fair, transparent, and prompt resolution of investor grievances in line with the SEBI (Research Analyst) Regulations, 2014 and the Master Circular dated December 20, 2023. We strive to maintain the highest standards of compliance and investor protection. We will acknowledge your complaint within 48 working hours and aim to resolve it within 7 working days.

Contact Person

Compliance Officer

Designated Compliance Officer — Investogainer Research

Mr. Deepak Pal
Proprietor & Compliance Officer
deepakpal6364@gmail.com
+91-9098804206
Within 48 working hours
Within 7 working days
Process

How to Lodge a Complaint

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Step 1: Contact Our Compliance Desk

Reach out to our Compliance Officer with the full details of your concern. Provide your name, contact number, nature of grievance, and any supporting documents. We will acknowledge your complaint within 48 working hours.

Call: +91-9098804206 Email Us
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Step 2: Escalate to SEBI via SCORES

If you are not satisfied with our response or your grievance is not resolved within the given timeline, escalate via SEBI's official redressal platform SCORES. Your complaint will be first reviewed by RAASB and then by SEBI if needed.

SCORES Portal

SEBI Toll-Free: 📞 1800 22 7575 / 1800 266 7575

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Step 3: SMARTODR — Online Dispute Resolution

If unsatisfied with the prior resolution, investors can approach SMARTODR for online conciliation or arbitration. This provides a structured, technology-driven alternative dispute resolution platform.

Visit SMARTODR
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Step 4: Physical Complaint to SEBI

You may also write or visit SEBI's Office of Investor Assistance and Education directly.

SEBI Bhavan, Plot No. C4-A, 'G' Block, BKC, Bandra (E), Mumbai - 400051

Helplines

SEBI Investor Helplines

SEBI Toll-Free

1800 22 7575

Alternate Helpline

1800 266 7575

SCORES Portal

scores.sebi.gov.in

SMARTODR

smartodr.in
Regulatory Basis

Key Regulatory References

SEBI Circular No. SEBI/HO/OIAE/IGRD/CIR/P/2023/156

Redressal of Investor Grievances through the SEBI Complaint Redressal (SCORES) Platform and Online Dispute Resolution

Read on SEBI Website

SEBI Master Circular No. SEBI/HO/OIAE/OIAE_IAD-3/P/CIR/2023/195

Online Resolution of Disputes in the Indian Securities Market

Read on SEBI Website

Important Notes for Investors

Kindly preserve all relevant records like payment receipts, research communications, and KYC documents for reference during grievance redressal.

We do not guarantee returns or act as a portfolio manager. Our services are strictly research-based.

Disclaimer: Registration granted by SEBI, membership of a SEBI recognized supervisory body (BSE) and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.

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